privacy policy

Effective date: 8/29/2019

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect when you contact us via our website, email, in person, or by phone?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, property address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, fill out a form or enter information on our site or provide us with feedback on our products or services.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To quickly process your transactions
  • To follow up with them after correspondence (live chat, email or phone inquiries)
  • How do we protect visitor information provided on our site?

    We only provide articles and information. We never ask for credit card numbers. We use regular Malware Scanning and an SSL certificate.

    Do we use 'cookies'?

    We only use cookies to manage the effectiveness of our advertisement campaigns which we engage in across different digital platforms. We do not track you across websites, nor do we have any access to information that will personally identify any visitor, unless you choose to provide it to us when you contact us directly. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Each browser is a little different, so look at your browser's Help Menu to learn the correct way to modify your cookie settings. If you disable cookies, some features that make your site experience more efficient will be disabled and some of our services may not function properly.

    Third-party disclosure

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. With your consent, we will share your information our corporate affiliates such as qualified installation contractors that may help with your project, service providers, or business partners with whom we engage to provide services offered through our Sites or on our behalf. This may include providers who help us operate our business, develop products, fulfill orders, or prepare our marketing campaigns, including marketing and public relations firms, analytics companies and advertising networks who provide Data Technologies on our Sites. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

    California Online Privacy Protection Act

    Ekoroof does not track its customers over time or across third party websites to provide targeted advertising. Therefore, our web site does not respond to Do Not Track (DNT) signals. However, According to CalOPPA we agree to the following:

  • Users can visit our site anonymously
  • Our Privacy Policy link includes the word 'Privacy' and can be easily be found at the bottom of every page
  • Users will be notified of any privacy policy changes on our Privacy Policy page
  • Users are able to change their personal information by emailing or calling us
  • CAN SPAM Act

    The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages and gives recipients the right to have emails stopped from being sent to them. We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders
  • We may also send you additional information or updates related to your product and/or service
  • To be in accordance with CAN-SPAM we agree to the following:

  • NOT use false or misleading subjects or email addresses
  • Identify the message as an advertisement
  • Include the physical address of our business or site headquarters
  • Monitor third-party email marketing services for compliance, if one is used
  • Allow users to unsubscribe by using a link provided at the bottom of each email
  • Honor opt-out/unsubscribe requests quickly
  • Contacting Us

    If there are any questions regarding this privacy policy you may contact us using the information below:
    8004 NW 154 Street, Suite 236 Miami Lakes, FL 33016
    Toll Free:+1.844.EKOROOF (1.844.356.7663)